Nortegas hereby assumes the commitment to provide its customers with clearly worded and straightforward information and contracts. In the pre-contractual and contractual relations, they will be given information with total transparency and be informed of the different existing alternatives, in particular, those referring to services, products and tariffs. Under no concept may the customers be given vague, ambiguous or wrong information that may lead to error or to making wrong decisions with respect to the services offered by Nortegas.
Nortegas shall likewise guarantee the confidentiality of the data processed by always and rigorously applying current data protection legislation.
Nortegas undertakes to ensure that all its suppliers and contractors know the conduct rules and values of this Code, and expects them to rigorously respect and abide by the principles and values set out herein, along with obeying the applicable legislation and regulations. The aim is to create a framework of trust, cooperation and mutual respect between both parties.
The Nortegas Group’s relations with the Public Administrations are based on the rules of legality, integrity, collaboration, cooperation and transparency, and ruling out any action aimed at achieving an advantage over competitors.
The Nortegas Group emphatically rejects any type of corruption and has a zero-tolerance policy regarding any type of corrupt practice, conduct or behaviour, and any type of corruption, bribery or influence peddling of civil servants or public authorities are forbidden.
The Nortegas Group does not tolerate any type of corruption and/or bribery, with those being taken to be employees using non-ethical practices to obtain any benefit for the company or for themselves. It undertakes to operate with integrity, avoiding any type of corruption and complying with the applicable anti-bribery and anti-corruption legislation.