Practical information

Gas retailers

If your gas installation is completed and you have the certificate issued by the installer, you can contract the natural gas supply with a retailer. The retailer of your choice will be in charge of sending us your request to sign up for natural gas. There are two contracting options:

  • Contract the supply at a price and under conditions freely agreed with a retailer. On the free market, the companies set the energy price and consumers choose the tariff that best suits them.
  • Sign up for the last resort tariff. The Administration sets the price in this case. . This tariff is available to those consumers connected to gas pipelines whose pressure is lower or equal to 4 bars and whose annual consumption is under 50,000 kWh. There are two last resort tariffs depending on the customer’s annual consumption:
    • TUR.1 for consumption under or equal to 5,000 kWh/year. This consumption range is the standard for a home with a natural gas cooker and/or water heater.
    • TUR.2 for consumption over or equal to 15,000 kWh/year and under 50,000 kWh/year. This consumption range is the standard for a home with natural gas heating.
    • TUR.3 for consumption over 15,000 kWh/year and under or equal to 50,000 kWh/year. This consumption range is the standard for a single-family house with natural gas heating or in small businesses.

The following companies are designated as last resort retailers:

  • 1. Comercializadora regulada, gas & power, S.A.
  • 2. Baser comercializadora de referencia, S.A
  • 3. Energía XXI comercializadora de referencia, S.L.
  • 4. Curenergia comercialización de último recurso, S.A.U

If you’d prefer, you can choose to contract your gas supply at a rate and under conditions you agree upon freely with a retailer.

You can learn about different aspects of the natural gas market on the CNMC’s website under ‘Energy/Consumers/Natural Gas’ or by calling 91 432 96 00.

If you need help choosing a retailer, take a look at the complete list of gas retailers published by the CNMC, which includes each company’s customer service phone number.

LNG plant contracts

According to Royal Decree 949/2001, licensed entities may enter into contracts for the use of other services and installations that include services or conditions other than those regulated by the royal decree, which shall be freely agreed upon by the interested parties.

These services shall be offered to all interested parties, under transparent, objective and non-discriminatory conditions. Distributing companies that offer said services must publish the current prices and conditions of these services on their website.

Contract governing the provision of LNG transport services to satellite plants.

Description Download document
NED ESPAÑA DISTRIBUCIÓN GAS, SAU’s LNG Plants NEDEDG-CONTRATO-SERVICIOS-GNL
NORTEGAS ENERGIA DISTRIBUCIÓN, S.A.U.’s LNG plants NORTEGAS-CONTRATO-SERVICIOS-GNL
2022 price list for LNG road transportation services 2022 price list for LNG road transportation services

Helpful documents

The following documents are available for download in PDF format:

Description Download document
Definition of IEC-870-5-101 Protocol definition of IEC-870-5-101 Protocol

If you’d like a copy of the Gas Installation Regulations, please request it through Customer Service.

Helpful links

Entities in the Autonomous Regions of Asturias, Cantabria and the Basque Country: